Date: 28th July
We have been working hard behind the scenes to ensure you can enjoy a safe trip to the theatre.
Please check here in this dedicated section for updates on all you need to know about the new guidelines in place, social distancing booking and helpful tips on arriving to the theatre.
Online booking is recommended.
Helpful Tips on a daytime visit to the theatre box office:
We recommend wearing a face covering when entering the building.
There is a one-way system in place, please take note of entry and exit doors.
Upon entering the building please use the hand sanitiser provided.
Please follow the socially distance queuing system, floor markings are in place.
Please wait to be called to the box office desk, this signage will be clearly located.
We will not be issuing tickets, we will email you your seat number and location 2 days before the performance*
*if you do not have an email address we will contact you 2 days before the performance with your seat number and location.
Helpful Tips on arrival to the theatre for a performance:
Face coverings are manditory as you make your way throughout the theatre. Disposable Face coverings will be available for sale if you are unable to bring your own.
There will be two entrances into the theatre; The Mall entrance and the Flaggy Lane entrance, you will receive information on which entrance you are to use along with your seating allocation by email 2 days before the event.
There will be a socially distanced queuing system in place outside the entrances, a member of staff will greet you at the door and confirm your seating allocation. Please have this information with you.
Clear signage will be in place throughout the building, please follow instructions from our FOH team as these will guide you to your seats and facilities.
Ordering drinks Online & On Arrival at the theatre:
Vestibule Bar opens from 6.30pm – access to bar to be accessed from vestibule entrance only.
- Bar tables can be reserved and pre-ordered drinks will be served here.
- Table service will apply – no bar counter service available.
- Contactless payments will apply.
- The bar will close at 7.50pm sharp.
PLEASE NOTE: Following the performance and throughout your time at the theatre your exit from the building will be the same door by which you entered.
We ask that you follow the direction from our FOH team throughout your visit.
We very much look forward to welcoming you back to the theatre!